FITWOLF shall make all endeavours to deliver defect free products to the purchasers. As a policy, we do not offer exchanges or refunds on products which are delivered in perfect condition as per the order placed. If you’ve had an incorrect product delivered to you (product doesn’t match the item in the order confirmation), if you find that you’ve made an error with size, or if the product you receive has a genuine quality/manufacturing defect then we will be happy to exchange your product for a replacement.
The exchange shall be made within 15 days as long as the returned products are unused, unwashed, and returned with all original packaging and tags.
To initiate a Refund/Exchange, you can simply fill out the Exchange/Refund form or mail us at or get in touch with our customer care at +91-9910699601, 0129-4873674 between 10.00 A.M to 5.30PM IST.
If your exchange/refund is approved, please courier back our product(s) to:
Fitwolf Return Centre, 1371, Basement, Sector 37 Faridabad, Haryana- 121003. Ph- +91-9910699601, 0129-4873674
As soon as we receive the product, we shall send you the new product (in case of exchange), transfer back the money via NEFT or Paytm (in case of Return).